Business Continuity Plan Client Disclosure Statement
Acquest Advisors LLC has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions are unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.
Contacting Us — If after a significant business disruption you cannot contact us as you usually do by phone at 713-222-2170 or by e-mail at email@example.com, you should call our alternative numbers, 713-259-7804 or 713-259-7805 or go to our Web site at www.acquestadvisors.com. If you cannot access us through those means, you should contact the other sources of needed information or the person at our firm with whom you were dealing through non-firm communications. We have instituted procedures to provide you with prompt access to needed records and information.
Our Business Continuity Plan — We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the Firm's books and records, and allowing our customers to transact business with us. In short, our business continuity plan is designed to permit our Firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
Our business continuity plan addresses: data backup and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to information relevant to their business with us if we are unable to continue our business.
If you have entered or are entering into a transaction in which we have been your advisor, although you have entered or will enter into such transactions directly, we take steps to assure that you have paper or electronic copies of relevant information we possess regarding such transaction, which results in your having access to essentially the same records as us, should you be unable to contact us during an emergency situation. Finally, while most transactions in which we are advisor are not time sensitive, every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption. Thus, availability of records and information could be delayed during this period.
Varying Disruptions — Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our firm or a building housing our firm, we will transfer our operations to a local site when needed and expect to recover and resume business within 24 hours. In a disruption affecting our business district, city, or region, we will transfer our operations to a site outside of the affected area, and recover and resume business within two business days. In either situation, we plan to continue in business, and notify you through www.acquestadvisors.com or our customer emergency numbers, 713-259-7804 or 713-259-7805 on how to contact us. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer's prompt availability of needed records and information.
For more information — If you have questions about our business continuity planning, you can contact us at 713-222-2170.
This plan is subject to modification, an updated summary will be promptly posted on our Web site and customers may alternatively obtain updated summaries by requesting a written copy by mail.
Last Updated: 1 January 2015